Shipping Policy

Shipping Policy

Website: www.sastalife.com

Business Name: NIVU NIDHI LTD

Email: sastalife5@gmail.com

Phone: 03473-248066

WhatsApp: 9749687570

Address: Kalyan, PS-Chakdaha, District-Nadia, PIN-741223, West Bengal, India

1. Shipping Locations

We currently ship all over India. At this time, we do not offer international shipping.

2. Order Processing Time

1. All orders are processed within 1–3 business days after successful payment.
2. Orders are not shipped or delivered on Sundays or public holidays.
3. In case of high order volume, processing may take slightly longer. Customers will be informed via email or WhatsApp.

3. Shipping Time & Delivery

1. Estimated delivery time: 4–8 business days
2. Delivery time may vary depending on location, courier partner, weather conditions, or unforeseen circumstances.

4. Shipping Charges

1. Shipping charges (if applicable) are clearly mentioned at checkout.
2. We may offer free shipping on selected products or orders, which will be displayed on the product page or checkout page.

5. Courier Partners

We ship through reliable third-party courier services to ensure safe and timely delivery.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp to track your shipment.

7. Delayed or Lost Shipments

1. If your order is delayed beyond the estimated delivery time, please contact us.
2. If a shipment is lost in transit, we will assist you as per courier company policies.

8. Incorrect Address

Please ensure that your shipping address and contact details are correct.

Sastalife.com will not be responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

9. Contact Us

For any shipping-related queries, feel free to contact us:

📧 Email: sastalife5@gmail.com

📞 Phone: 03473-248066

💬 WhatsApp: 9749687570

If you want, I can also:

1. Shorten this policy
2. Make it more legal-style
3. Add COD (Cash on Delivery) rules